Supervisor called me. They are setting up appointment again. Will grab my stuff when they call back.
Will let you know. Lots of apologizing from bank. I told them that I understand their need for safety, but not letting you into lockbox if there is no body on the floor, active bank robbery, or confirmed/suspected virus in the lobby is just insane and will cause people to panic. Just put on PPE and let me in. Wipe pen and box down when I leave. Let next person in.
Apparently only one person in bank at a time to get to lock box and if you overlap, cancel next appt.